• Manage and strengthen existing client relationships as a primary responsibility.
• Provide strategic direction and support to clients to help them achieve their marketing goals.
• Advise clients on best marketing practices and keep clients apprised of new and innovative methods to reach target audiences.
• Keep apprised of clients’ products/services/marketing developments. Learn their business in order to assist in the growth and success of it.
• Maintain day-to-day client contact and activities for assigned clients, including responding to client phone calls, tracking production and creative deadlines, media placements, etc.
• Gather and assemble background information for the development of creative briefs for each project
• Prepare paperwork for agency projects, including client proposals, plans and creative briefs.
• Effectively present, sell and provide rationale for all agency work and proposals to clients. Support other client service team members in the development of the same.
• Meet with Production Manager to develop cost estimates based on original scope of work from client.
• Obtain approval from client for cost estimates and open jobs.
• Develop timelines for projects suitable to client deadlines.
• Schedule and track all jobs requiring design and production work, with relevant milestones.
• Brief the media, interactive, online and the public relations department on client activities or project scope.
• Meet regularly with Production Director/Creative Director/Traffic Manager/Media/PR/Interactive Department to coordinate agency efforts on behalf of assigned clients and accounts.
• Make sure all projects proceed according to plan and deadlines, alerting the Account Supervisor to potential problems before they occur.
• Review and approve creative, production materials, copy, and layouts, before sending to the client, coordinating client approval or revisions according to feedback.
• Proof all material before it is sent to the client for review.
• Maintain client job folders and electronic files for projects in current development.
• Ensure that client’s graphic and branding standards are met in all agency generated work.
• Process paperwork, maintain documentation of communication, and the collection of assets from client.
• Follow current trends and marketing developments for the client with an eye toward competitors and the industry.
• Maintain Client Binders for all assigned accounts.
• Approve job invoices before they are mailed to the client.
• Frequently check job list for completed jobs that should be closed and billed.
• Act as host/hostess for visiting clients.
• Stay in regular contact with clients and actively seek additional projects, new business from client contacts.

• Bachelor’s Degree in Marketing, Advertising, Communications and/or Public Relations
• 5+ years marketing experience as an in-house Marketing Director or as an Agency Account Executive

• Strategic mindset
• Excellent interpersonal skills, both verbal and written
• Superior organizational skills with diligent and detailed-oriented nature
• Business knowledge
• Experience in sales considered a plus
• Proven ability to plan, manage, execute & prioritize multiple projects and campaigns

• Developing strategic communications plans for Ochsner community hospitals which contribute to a larger system strategy plan
• Creating strong professional relationships with local and regional media
• Collaborating with high-level executives and leadership to ensure all key system goals are met when  creating external communications strategies
• Developing and drafting press releases, media pitches and advertorial content
• Tracking and analyzing media coverage/results
• Creating and updating media lists

• Initiates, develops and drafts media pitches and responds to media inquiries for Ochsner locations within assigned region.
• Manages public relations-driven social media and internal communications initiatives.
• Assists in managing media-related special events including disaster relations.
• Responsible for media tracking and analysis of Ochsner stories and local competitors.
• Implements strategic local media initiatives outside of traditional media pitching.

• Working knowledge of social media (blogs, Facebook, Twitter)
• Ability to develop strong professional relationships outside of the OHS organization.
• Ability to effectively prioritize work; strong organizational skills
• Good interpersonal skills to work effectively with all levels of employees, physicians and management
• Excellent verbal and written communications skills (samples will be requested)
• Proficient at Microsoft Word, Power Point and Excel

• Develop and implement annual membership recruitment and retention plan including: create membership benefits packages for market segments, develop new product/service ideas, and activities making sure to address all member segments’ needs and preferences.
• In conjunction with the Event and Communications Coordinator, create and fulfill recruitment and retention communications/marketing plans for each membership segment.
• Develop target membership goals and oversee membership tracking.
• Build strategic membership partnerships to offer greater member benefits.
• Develop strategies to be included in the membership plan to meet specific needs and improve recruitment and retention rates of student and resident members. Plan and execute all aspects of membership marketing to recruit and retain students and residents, including development of target member goals, development of marketing plans, and coordination of marketing pieces.
• Perform annual review and measure effectiveness of membership development plan recruitment and retention strategies.
• Work with the AAFP to manage all membership duties.
• Coordinate annual focus group(s) and/or member survey based on strategic plan.
• Attend student and resident activities at medical schools and residency programs.
• Institute and increase well-organized fund-raising systems and procedures to ensure the success of student and resident development programs.
• Assist with development and production LAFP-Foundation publications for students and residents.
• Oversee LAFP member database, coordinate data collection and updates and integrate appropriate information into database.
• Serve as liaison to the AAFP, student and resident organizations, family medicine interest groups, medical schools, and other groups as necessary to promote and sustain interest in family medicine as a career.
• Work with Legislative and Membership Issues Committee and the Resident and Student Leadership Committee, assisting chair(s) as needed with all functions of the committee.
• Work with family medicine departments, residency coordinators and residency directors to strengthen Academy relationship with family medicine education institutions and training programs.
• Visit medical schools and residency programs as appropriate.
• Plan and carry out the annual student and resident leadership retreat.
• Provide staff oversight of student and resident officer elections. Provide mentoring and leadership development opportunities to student and resident leaders.
• Support FMIG leaders through school promotions and communications.
• Coordinate Louisiana participants and attend annual AAFP National Conference of Family Practice Residents and Medical Students to strengthen Louisiana Academy presence.
• Coordinate Louisiana FM residency exhibit at AAFP National Conference.
• Work in conjunction with AAFP to coordinate Externship Program.
• Coordinate the LAFP Mentoring Program.

• Coordinate and implement LAFP’s legislative activities and events.
• Communications: assist in the implementation of a LAFP-member communications plan including newsletters, drafting and/or editing articles for Louisiana Family Doctor magazine, press statements, and working with LAFP’s Event and Communications Coordinator to coordinate press conferences and communications with media outlets.
• Events Coordination: organize and facilitate government relations and policy activities and events, including conference calls, in-person meetings, policy presentations and political action events.
• Fund Development: help to implement a fund development plan including tracking and processing contributions, identifying and securing new contributors, and organizing and facilitating political action committee board meetings and events.

• Assist with development and production of LAFP and LAFP-Foundation publications for students and residents.
• Work in conjunction with the Event and Communications Coordinator to develop content for membership department program areas on LAFP web site for membership recruitment and retention, medical student activities and resident activities, and contribute content for LAFP-F web pages.
• Coordinate the collection of content with the Event and Communications Coordinator, to proofread and occasionally write materials for LAFP publicationsundefinedLouisiana Family Doctor magazine, LAFP Weekly Newsletter, Report to Members with regards to all membership categories.
• Administrative aspects of LaFamPac, LAFP Legislative and Membership Issues Committee and Resident/Student Leadership Committee, including agenda and minutes production, distribution and archiving, updating leadership data base, meeting notifications, arranging conference calls and meeting details, coordination of food, beverage, and audio-visual needs at meetings and RSVPs.
• Attend and participate in Academy-related meetings and events when necessary.

• College degree
• Two years’ administrative assistant experience or equivalent combination of education and experience.
  
• Excellent customer service skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Word, Windows 2007, Powerpoint, Excel, Outlook, etc.
• Careful attention to detail and accuracy.
• Ability to establish priorities, work independently, and proceed with objectives with limited supervision.
• Ability to think strategically.
• Willingness to travel.
• Strong initiative, sound decision-making skills.
• Ability to work overtime occasionally during weekends and during annual scientific assembly, as required.
• Commitment to the mission of the Louisiana Academy of Family Physicians and LAFP Foundation.

Individual should be results-driven, detail-oriented, quality-driven, energetic, and enthusiastic and can work under competing and varying deadlines. Individual should be reliable, forward thinker with a positive, “whatever it takes” approach. Decision making is required within a scope of responsibilities.

• Maintain first-rate customer service as the front-line contact to the association client organizations and association members
• Assist Executive Director in daily functions and provide support as needed
• Enhance support and service by responding to customer needs in a timely and efficient manner
• Manage client board and volunteer resources
• Manage customer service delivery to client by Association staff
• Manage and update client membership database
• File management and mail management
• Collaborate with various departments, including Marketing & Communications and Finance to provide the best client service possible
• Assist with the preparation and implementation of conferences, board meetings and seminars
• Work closely with Planning committees to support the development of the educational program
• Write and produce content for meeting programs and other electronic communications
• Support programs designed to grow association markets

• Strong sense of customer service, discretion and diplomacy.
• Organized, ethical, and motivated individual
• Ability to work independently, but also contribute to a collaborative team environment
• Strategic thinker
• Exceptional interpersonal and relationship skills
• Ability to communicate with client representatives at all organizational levels
• Excellent time management skills
• High degree of organizational and project management skills - ability to juggle multiple projects at once
• Strong verbal, written, and presentation skills
• Ability to create a plan of action and determine priorities, and then execute
• Ability to handle confidential information
• Ability to manage complex multiple projects at one time
• High degree of familiarity with and ability to use office machines and computer software
• Proficient in MS Word, Excel, Access, PowerPoint, Outlook, and other software packages pertinent to executing job. Experience with Adobe Photoshop, Publisher or In design a plus
• Experience with web-based software programs including: Constant Contact and the ability to learn new client-based programs
• Ability to work offsite events, some weekends and nights
• Must have a vehicle
• Ability to lift at least 25 pounds
• Sense of humor and positive demeanor

• Working with the account manager to create a website map based on previous website.
• Review and receive approval of the website map with the committee chairperson.
• Work to move content from previous website to new website using content management software. Templates will be provided from software company.
• Develop new content that would be helpful for people who view the website.
• Work with account manager to make final edits to the website before going live.
• Assist in duties relating to the database and website as needed.

• Proficient in the use of Microsoft Word, Microsoft Excel, Microsoft Access, Internet Explorer, Adobe PDF Reader and Social Media platforms.
• Website layout and design experience either in the classroom or in person.
• HTML coding not required.
• General understanding of content management systems and how they interact with the web.
• Ability to work independently and as part of the team.
• Strong work ethic, reliable, with top-notch customer services skills.
• Proven leadership qualities, proactive, resourceful, creative, and detail-orientated.
• Outstanding written and verbal communication skills.
• Ability to interact professionally with a diverse clientele via phone, email, online and in person.
• Innovation and creativity is highly regarded.
• A passion to make a difference and a positive attitude is a MUST.

• All aspects of pre-production, event execution, and post-event follow up
• Event planning and conference organizing including: Exhibit Hall and tradeshow sales and coordination, volunteer coordination, event marketing, and attendee registration
• Building community partnerships
• Database management
• General office support
• Website design and updates
• Social Media and web based communications

• Experience and background in any of the following: event planning, fundraising, sales, customer services, clerical, political.
• Proficiency in the use of Microsoft Word, Microsoft Excel, Microsoft Access, Internet Explorer, Adobe PDF Reader and Social Media platforms.
• Ability to work independently and as part of the team.
• Strong work ethic, reliable, with top-notch customer services skills.
• Proven leadership qualities, proactive, resourceful, creative, and detail-orientated.
• Outstanding written and verbal communication skills.
• Ability to interact professionally with a diverse clientele via phone, email, online and in person.
• Innovation and creativity is highly regarded.
• A passion to make a difference and a positive attitude is a MUST.

• Must be available for a minimum of 16 hours per week.
• Option to assist at out of town functions as needed. Expenses for any out of town functions will be covered such as mileage, overnight stay and food while traveling.

• Develop and implement an integrated marketing communications program involving students, faculty/staff, employers, parents, prospective students, families of students and alumni to engage students/alumni in forming career plans and in activities that will enhance their competitiveness in the job market or in admission to top graduate programs by utilizing Career Services.
• Use design and video‐editing software to develop communications materials. Conceptualize, develop, implement and/or edit all Career Services print publications, advertising campaigns, and Web content to increase participation in and awareness of Career Services programs by students, employers, alumni and faculty/staff.
• Serve as Web master for the office's Web site, composed of six portals, one for each key audience: students, employers, alumni, faculty/staff, prospective students and families.
• Manage development and dissemination of electronic pieces using an external email marketing vendor's product. Compile and share Web analytics when available.
• Promote all major events, including by developing and distributing collateral materials, including advertisements, fliers, handouts and signage. Serve as office spokesperson and primary media contact.
• Monitor coverage of Career Services. Participate in survey development, reviewing for clarity, and oversee dissemination of all surveys conducted by the office. Assist in the assessment of student learning outcomes as a result of career development programs, activities, and experiences.
• Compile related quantitative and qualitative results. Oversee and ensure compliance with the University's visual identity guidelines.
• Compile monthly and annual reports and periodic newsletters (e.g., weekly for students, quarterly for employers).
• Write general interest articles, issue press releases, and develop and submit audience‐ and topic‐specific advertisements about Career Services. This includes but is not limited to pieces for colleges' publications, monthly articles for the Parent & Family Association Newsletter, and periodic articles for MonsterCollege online.
• Write, design, develop concepts for and/or provide art direction for all development publications, both print and electronic. Promote Career Services by making presentations to classes and student organizations, and by assisting in coordinating, publicizing, and providing representation at special events, programs, receptions, etc. both on and off campus.
• Serve as coordinator and supervisor of the Career Peer Program.
• Serve as a liaison to designated senior colleges and departments within the colleges, as well as to special populations.
• Communicate with appropriate administrators, staff, and faculty about the career development needs of their students and provide career planning services to students.
• Direct large‐scale communications efforts of office‐wide liaison program.
• Write grant proposals, funding proposals, award submissions, and reports for upper‐level administrators, with support and direction of supervisor, on behalf of Career Services.
• Train and supervise public relations, advertising, and/or marketing interns and student workers. Ensure that all internship requirements are met for interns and communicate intern performance with faculty advisors, as appropriate.
• Research, implement and manage office's involvement in new media for the purpose of engaging key audiences and being proactive about fulfilling the office's mission.
• Serve on relevant communications committees at LSU, including Campus Communicators and the Student Life Marcom Task Force.
• Serve as a key member of Career Services' leadership team. Meet regularly with the leadership team about staff development programs and activities and direction of Career Services.

• Bachelor’s degree (in public relations, advertising, management, leadership or associated field preferred)
• One year of relevant work experience

• Master’s degree (in public relations, advertising, management, leadership or associated field preferred)
• Three years of relevant work experience. Both Levels: Demonstrated skills in developing viable public relations or media campaigns or programs, oral and written communication, interpersonal interaction, program planning, and management; supervision experience.
• Must have an advanced knowledge of computers, web‐based technology, social media, survey instruments and specific publication and media presentation software (for example: the Adobe Suite, Microsoft Suite, and InDesign).

• High energy, motivated individual with the ability to manage multiple projects simultaneously
• An offer of employment is contingent on a satisfactory pre‐employment background check.